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data privacy policy

 

At Convrse.ai, we are committed to protecting the privacy of our users and their personal information. This Data Privacy Policy explains our practices and procedures regarding the collection, use, storage, and protection of personal information in connection with our SaaS platform.

 

types of personal information collected

We collect personal information from our users to provide them with access to our platform and services. This information includes:

 

  • Microsoft Active Directory authentication information, including names, email addresses, and unique identifiers.

  • Role information, including assigned permissions and access levels.

  • Metaverse interaction data, including join times, activities, interaction levels, quiz scores, and feedback.

  • Uploaded file data, including file names and content.

 

purposes for using personal information

We use the personal information we collect for the following purposes:

 

  • To authenticate users and assign them roles.

  • To provide our users with access to our platform and services, including the metaverse and file upload functionality.

  • To track and analyze metaverse interactions, quiz scores, and feedback.

  • To improve our platform and services and provide our users with a better experience.

 

retention of personal information

We will retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

 

sharing of personal information

We do not share personal information with third parties, except as necessary to provide our services or as required by law.

 

security measures

We have implemented reasonable and appropriate technical and organizational measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction.

 

access, correction, and deletion of personal information

Our users have the right to access, correct, or delete their personal information at any time. To exercise these rights, please contact us at hi@convrse.ai

 

complaints

If you believe that your data privacy rights have been violated, you may file a complaint with us by contacting us at hi@convrse.ai

 

This Data Privacy Policy may be updated from time to time. We encourage our users to periodically review this policy for any changes.

 

effective as of 09/05/2023

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